Please note that our policies change from time to time.

Shipping Policy

All orders will be processed as soon as possible. If there is a print on the order there is a 1-2 day additional process time. Once an order is processed and shipped, please allow up to 3 business days for Express Shipping and up to 5 Business days for Ground Shipping. If you have an order that needs to be expedited, please call us directly. Expedited orders may incur a processing fee and a higher shipping charge for faster delivery.

Most orders qualify for a flat rate shipping charge of $7.00. Exceptions to the $7.00 flat rate charge depend on large quantity orders, overweight and irregular shaped items, and shipments to Hawaii & Alaska.

For shipping outside of the US, please see our International Orders Policy.

International Orders Policy

We are happy to ship internationally. The shipping charge for orders to be delivered to Canada is a flat fee varies on weight and order total. Some heavier items may incur extra shipping costs.

Other than Canada, you must email or call your order in for International orders. Please be aware that Jenndigo Designs is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries. You will pay exact shipping plus a small handling fee ($1.00-$2.50) which will be calculated separately.

All international orders are shipped by Fedex or USPS. However, we have no control over how long your customs office holds onto your package. Tracking and Insurance are included in International shipments. We are not responsible for packages beyond the port of entry. All customs forms will be filled out accurately to reflect the total value of your products. We will always indicate when asked that the package is MERCHANDISE. Please do not ask us to mark "gift" to avoid fees or taxes by your country. If asked to do this, we will cancel your order. No refunds are issued for returns, but store credit will be issued. International orders require 5-7 days processing time before shipping.